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As a matter of coverage, BBB does not endorse any product, service or business. BBB Business Profiles generally cover a 3-year reporting period. If you choose to do business with this enterprise, please let the business know that you just contacted BBB for a BBB Business Profile.

I am in search of to need to strains replaced and services restored, in any other case i’m in search of to have frontier pay any and all distinction to realize service to the world by way of an alternate methodology. I simply need the service promised via the enterprise chartered to do so. (The consumer indicated he/she DID NOT accept the response from the business.) Report made on 7/three/19 was after companies were briefly restored (less than per week) then services have been out once more. Customer is requesting 6 weeks credit to account which consists of month-to-month costs at $forty two. (The shopper indicated he/she ACCEPTED the response from the enterprise.) Phone cable finally fixed, & cellphone now working.

Missed commit a second time because of unforeseen circumstances at Frontier Communications, commit date now . Customer issue lastly resolved on with repair notes indicating a cut in cable pair with needed to repaired with new ends to meet cable. Customer with out service for from , date of notification until today, , two weeks. Customer has been credited for one month MRC of $31.95 processed for next invoice.

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I actually have to shut it, it tells me it is non responsive and so forth so I need to close the appliance via the home windows alt/crtl/delete. When I attempt to open a second time, it does okay and goes to the appropriate start up page. Next, please use the Internet Explorer browser and click on here to make use of the F-Secure Online Scanner.

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I need them to truly send out a restore man, & credit me for three weeks of no service. TThis company needs to lower their cost to match their stage of service, or do something to make it deliverable as anticipated.

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Due to firm’s request to escalate, there service was restored on 7-10, not the 7-17 initially indicated by service technician dispatch and notes. Costumers cellphone services have been unavailable for approximately 1 month. Phone providers for have been unavailable for roughly one month now.

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Please publish this publicly, so that others are aware, of there remedy of consumers. (The shopper indicated he/she DID NOT accept the response from the enterprise.) I was advised, that I could submit an e-mail @ I actually have carried out this and I actually have the e-mail as proof of time and date. As, you can see, they now have security proof and still disregard my request.

If not, I want to ascertain an company that can take my reason for motion. Please let American Assistance know that I am not going to go away as a result of it’s calling me a liar, and it’s attempting to defame my character. American Assistance is paid by taxpayers’ dollars, and I will not go away quietly.

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This firm needs to be held accountable or even shut down completely. I have a huge variety of programmes which are related to my music manufacturing, I go through and uninstall frequently so there may be not a lot else I can remove. I have plenty of music knowledge files but they take time to move, they need to be individually exported (but I have to again them up anyway).

Multiple attempts have been made to American Broadband Telecommunications to repair companies without success. Multiple emails and phone calls have been made with none return response from ABT. This residence does not obtain mobile service and it’s crucial for a land line cellphone service as customer is critically unwell and requires it for emergency purposes. Account data show that the client notified company of a service issue on . Commit date missed, based on technician dispatch, the repair was moved to .

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Thank you for the chance to answer the consumer complaint. Prior to that time, data point out we had not had contact with shopper since . Company has no further ambt webmail feedback as we’ve repaired the issue and supplied the quantity requested by customer as a credit score on the account.

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